Apple helpdesk for business
Support for employees using Apple devices in your company — so that MacBooks, iPhones and iPads simply work and your team can focus on its job.
How do we help your employees?
- By phone — an employee calls and describes the problem straight away.
- By e-mail and tickets — every case is logged and followed through to resolution.
- Remotely — we connect to the employee’s Mac and fix the problem on their screen.
- On site — when needed, a technician comes to your office.
Hours and response times under an SLA
Availability hours and response times are set in an SLA — tailored to the number of employees and devices and your working environment. Describe what you need in your inquiry and we will prepare a proposal.